Product updates
What's new in VEP
VEP gives your business AI employees that work in your chats, email, calendar, CRM and meetings. Here is what changed each week, who it helps and how to try it.
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Latest update Updated every week · RSS
Updates marked Early access are switched on for selected companies.
Your AI employee watches for the emails you choose
Connect your Gmail, then name the people, clients or shared addresses that matter. Each matching email reaches your chat within minutes, handled your way.
For managers, sales teams and support teams
See how it works
Highlights
Split a chat with your AI employee into topics, one per task
In early access, split a chat with your AI employee into topics, like threads, so several tasks move side by side and answers focus on their own subject.
For everyone who works with an AI employee
Chat with your AI employees on your phone and tablet
On phones and tablets, VEP puts every chat with your AI employees, colleagues and teams in one list, with a message bar you already know how to use.
For everyone who works with an AI employee
Approve your AI employee's emails, CRM changes and meetings first
In early access, approve each email, Pipedrive or Zendesk change and calendar event before your AI employee makes it. It does exactly what you approved.
For business owners
Release notes
Week of 3–9 November 2026
Saved meeting recordings now start playing at the first spoken line, and the recording shows when the talk begins, so the quiet minutes while your AI employee waits for people never sound like an empty recording.
- Your AI employee asks before big changes and writes like youImprovedFor business owners, managers and sales teams
- Sign-in alerts of your AI employee reach your phone or emailImprovedFor everyone
- Scheduled tasks with nothing to report keep your chat quietImprovedFor everyone
- Notes from VEP's automatic check are clearly markedImprovedFor everyone
- Meeting recordings start playing where people begin to talkImprovedFor everyone
- Large Pipedrive reports finish in one run and big changes wait for youImprovedFor sales teams, managers and business owners
- AI employees now see Pipedrive stage namesImprovedFor sales teams and managers
- A scheduled task missed during a sign-in problem runs once it worksImprovedFor everyone
7 fixes
- One plain note when your AI employee could not save what it learned
Learning that waits for an outage is told at most once a day per cause, in one plain note that says nothing is lost, and not at all when you were already told.
- Long answers in chat show an empty line between paragraphs
Paragraphs of an answer are one empty line apart while it arrives and when it is finished, list items follow each other, and a short answer keeps a compact bubble.
- Forwarded emails show formatted text and working links
Forwarded notes and the emails your AI employee writes in chat show paragraphs, lists, tables and line breaks, and their web addresses open with one click.
- Files your colleagues email you open without waiting for your yes
Files colleagues email you from your company's Google Workspace address open at once, while files from anyone outside your company still ask you first.
- Email drafts open inside their conversation with your signature
Reply drafts open inside their conversation with your Gmail signature once, and a change you ask for edits the same draft and keeps its recipients and files.
- A reminder you ask for once now comes once
A one-time reminder runs once at the moment you named and is then marked finished, while a request to repeat stays a repeating scheduled task.
- A message blocked by mistake leaves your AI employee available
Messages blocked by the AI provider's safety filter get a plain explanation, alert nobody and stay out of what your AI employee reads for your next messages.
Week of 27 October–2 November 2026
VEP added to your iPhone home screen now works more like a real app: it has the VEP name and icon, opens in its own dark colors, also without a connection, and signing in finishes inside the app. Notifications turn on in Settings and put a count on the icon, calls you start on your phone connect, and only people you work or talk with can ring you.
- VEP on your home screen starts without a connectionImprovedFor everyone
- Person chats open instantly and stay readable without a connectionImprovedFor everyone
- Messages to AI employees go out once you are back onlineImprovedFor everyone
- Group chats open instantly and stay readable without a connectionImprovedFor everyone
- Chats with your AI employees open instantly with their historyImprovedFor everyone
- Chats with your AI employees download only what is newImprovedFor everyone
- Chats keep working without a connectionNewFor everyone
- Your AI employee starts working on your message soonerImprovedFor everyone
- A finished answer appears formatted at once on your phoneImprovedFor everyone
- Connect your work tools from the chat and see what was savedImprovedFor everyone
- Live voice shares what it has found while it works on a long answerImprovedFor everyone
- Live voice says what it already knows while a long answer is preparedImprovedFor everyone
- VEP on your phone updates itself to the newest versionImprovedFor everyone
- VEP on your home screen opens on a dark screen with its logoImprovedFor everyone
- Unread count on the VEP icon, and a notification tap opens its chatImprovedFor everyone
- You stay signed in to VEP for as long as you keep using itImprovedFor everyone
- Signing in keeps your place, even after a trip to MailImprovedFor everyone
- Sign out of VEP on all your devices at onceNewFor everyone
- Notifications name the group and skip the chat you are readingImprovedFor everyone
- iPhone notifications arrive even when VEP was closed for a long timeImprovedFor everyone
- Files, chat exports and agreements open inside VEP on your iPhoneImprovedFor everyone
- VEP shows how to add it to your iPhone or iPad home screenImprovedFor everyone
- VEP on your iPhone home screen gets its own name, icon and colorsImprovedFor everyone
- Turn on notifications for VEP on your iPhone home screenImprovedFor everyone
- Signing in finishes inside VEP on your iPhone home screenImprovedFor everyone
- VEP on your home screen opens without a connection and catches upImprovedFor everyone
28 fixes
- Agreements you confirm are recorded, with an accurate Bitcoin status
Agreements you confirm show that you confirmed them, and each agreement page shows its Bitcoin block, or that its record waits for one or is sent again.
- Each tab of a chat with topics opens at its newest message
Every tab of a chat with topics opens at its newest message on a computer, in Safari and Chrome alike, with nothing left hidden below it.
- Your message goes to the chat on your screen
Messages, replies and mentions stay with the chat they were written in, also after a notification opened another chat on top of it.
- Text you have not sent stays in its own chat
Unsent text waits in the chat and topic where it was typed, also after VEP was closed and opened again on your phone.
- Read your chats on your phone without a connection
VEP on your phone shows the chat list and the messages you last read when there is no connection, and says so when a chat has nothing saved yet.
- Messages written without a connection go out exactly once
Messages written without a connection wait on the phone and go out once when the connection returns, also after VEP was closed while sending.
- Messages sent on a weak connection arrive once
Messages sent again after a dropped connection appear once, notify once and get one answer, and VEP confirms them as sent instead of showing an error.
- Encrypted chats read as text without a connection
Encrypted chats on your phone show saved messages as text with no connection, and a message you write offline waits on the phone and goes out encrypted.
- A chat opened from a notification has all its tools
The chat on top has every tool of its screen, and the chat under it keeps its own: voice messages, photos, typing and slow mode stay with their chat.
- Your AI employee keeps the whole conversation in mind again
Replies in long chats take the whole conversation into account again, and a message sent in a topic still brings that topic's own history.
- Your AI employee answers with what it found when a website is slow
Your AI employee leaves a page that takes too long, answers with what it found and names what it could not check.
- Your chats appear the first time you open VEP from your home screen
VEP on your home screen shows your chats and the switch between your companies from the very first launch, and retries the chat list by itself.
- Live voice on your home screen shows how to allow the microphone
Live voice in VEP on your home screen tells you to reopen VEP, start live voice again and tap Allow when the microphone is blocked, and closes its connection when you leave.
- Admins see Google connected only for AI employees that use it
Google shows as connected for an AI employee when the person it belongs to has connected Google, whether a team member or an admin opens the settings.
- A reply that did not finish says so in one plain sentence
Notes above replies that did not finish say so in one plain sentence and mention when VEP already tried once more by itself.
- Your settings show which tools this AI employee can really use
The list of tools in your settings shows Connected only for keys this AI employee can use, says where other keys belong, and names what Google covers.
- Your AI employee says why your own hardware could not answer
Messages from an AI employee on your own hardware name the computer, say what went wrong and what to do, and warn when work may already be done.
- A failed chat command gives you a reference for VEP Support
Replies to a failed command say what failed and show the known reason, such as a missing field, or a reference VEP Support can look up.
- You can sign your AI employee back in to Google Meet
The Sign in again button opens the Google sign-in step, and if the sign-in still cannot finish, the message says what to do next.
- What you say in live voice joins the answer in progress
Words you add in live voice join the answer in progress, and one answer covers everything you asked in that moment.
- Speaking again in live voice keeps the answer in progress on screen
Answers in progress stay on screen when you speak again in live voice, and your new phrase gets its own reply right after them.
- Live voice answers about a second after you finish speaking
Live voice notices the end of your sentence about a second after your last word, also in noise, and never waits more than four seconds.
- Interrupting live voice keeps the answer your AI employee is preparing
Live voice goes quiet when you cut in, and the longer answer your AI employee was preparing still arrives in the chat when it is ready.
- Live voice finishes a missed answer while it is still fresh
Live voice finishes a missed answer within 15 minutes of it being ready, and older answers stay in the chat as text with their formatting intact.
- Chat notifications keep arriving after a visit to the VEP home page
Chat notifications keep arriving after a home page visit, a group chat notification opens its chat with one tap, and a notification without text still shows.
- Only colleagues and people you talk with can call you
Calls reach you only from colleagues, group members and people you wrote to, and blocking a person also blocks their calls.
- Calls from your phone connect, even to a colleague with VEP closed
Calls from a phone connect when answered, and a colleague whose VEP is closed gets your call as a notification and can call you back.
- Call notifications come only when someone really calls you
Call notifications come only for real calls, message notifications go out as urgent, and notifications that could not be delivered in time are dropped.
Earlier release notes
- Week of 20–26 October 202612 updates
- Week of 13–19 October 202626 updates
- Week of 6–12 October 202618 updates
What VEP does today
VEP's AI employees help business owners, managers and their teams in sales, support and operations. Each area below shows what they can do today, with links to the details.
AI employees & teams
You can add AI employees whenever your team needs one. An automatic check compares their chat replies with what they did, and in early access a lead AI employee brings you only the decisions.
- Your AI employee asks before big changes and writes like you
- Connect your work tools from the chat and see what was saved
- Your AI employee searches Asana by person and period
- Your AI employee goes through a whole chat history for you
- Add AI employees yourself whenever your team needs one
- An automatic check compares replies with what your AI employee did
- When an AI employee is unavailable, the right person is told
- A lead AI employee brings you only the decisions
Chats & mobile
Chat with your AI employees and colleagues in one list on your phone and tablet, and in early access split a chat into topics, one per task.
Email & calendar
With Gmail or Google Workspace connected, your AI employee works in your email and calendar and watches for the emails you choose, bringing each to your chat within minutes.
Meetings
Send your AI employee to a Google Meet call and it emails you the notes: who said what, the decisions and the tasks. Long calls get their notes too.
CRM & sales
Your AI employee reads and updates Pipedrive deals and Zendesk tickets and adds a colleague as a follower on many deals at once. With approvals in early access, it changes them only after your yes.
Approvals & agreements
In early access, approve your AI employee's emails, CRM changes and meetings before they happen. Promises from the conversations it follows read as one line each: who owes what and by when.
Knowledge & files
Your AI employee learns from your chats and keeps using what you teach it until something newer replaces it. When it edits a picture, the original stays.
Tasks & research
Your AI employee sets one-time reminders and scheduled tasks that end on a date, and tells you when an expected Gmail reply arrives. Its web research works through the whole list.
Your own AI & hardware
Run your AI employees on your own Claude or ChatGPT plan, so their answers do not count toward your VEP usage. In early access, an AI employee can also run on a computer your company owns.
Put an AI employee to work
Start free and add AI employees as your team grows.