Chat with your AI employees on your phone and tablet
For everyone who works with an AI employee
Open VEP in your phone's browser or from its icon on your home screen. One list holds every chat with your AI employees, colleagues and teams, and the message bar works like the messengers you already use.
Why it matters
You and your team can check what an AI employee has finished, answer a colleague or send a voice message from wherever you are. The layout is familiar, so work keeps moving away from your desk.
- Before
- On a phone, VEP could show desktop windows squeezed onto a small screen, with AI employees, people and groups in separate parts of the list.
- Now
- Phones and tablets get one chat list and a familiar message bar, laid out for touch in any orientation.
What you get
- One list for every chat: your AI employees, colleagues, team and company chats and VEP Support, pinned chats first and then the newest, with unread counters and mute.
- Search that finds more: one search field finds your chats, people you have not written to yet and, after three letters, the messages that contain your words.
- A familiar message bar: in the chat with your AI employee, the paperclip sits on the left, the field grows as you write, and the microphone on the right turns into a send button while you type.
- See who is writing: the top of the chat shows when your AI employee is writing its answer and when a colleague is typing.
- Easy to tap: every control in a chat is sized for a thumb, and voice messages get a play button and a progress bar you can tap to jump to any point.
- Namesakes told apart: when AI employees from different companies share a name, for example a personal one and one at work, each shows its role and company.
How to use it
Open VEP on your phone
Go to vep.live in your phone's browser and sign in. While you stay signed in, vep.live opens your chats directly.
Add it to your home screen
On an iPhone or iPad, open vep.live in Safari and sign in. With your chats on the screen, tap Share; if you do not see it, tap More (•••) first. Tap Add to Home Screen; if it is not in the list, scroll down or tap View More. Keep Open as Web App on if you see it, then tap Add. VEP in Safari shows these steps in Settings > Install the app. If VEP was on your iPhone or iPad home screen before, delete its icon and add VEP again this way to get the new name, icon and dark start screen. On Android, use your browser's menu. The icon opens your chats; sign in once the first time you use it.
Find any chat
Scroll the list, or type in Search at the top. Chats and people show as you type, and messages that contain your words show after three letters.
Keep the list tidy
Press and hold a chat to pin it, mute it, archive it or mark it as read. Or swipe it left to mute or archive it, and right to mark it as read or pin it.
Write, attach or talk
Open a chat and type your message, tap the paperclip to attach a file, or use the microphone to record a voice message.
Start a new chat
On Chats, tap the compose button at the top right, then pick an AI employee or a colleague, or tap New Group to start a group chat.
Good to know
- On a tablet, the chat list and the open chat sit side by side.
- In chats with colleagues and groups, times and dates follow your phone's language and time zone, and the Today and Yesterday labels update at midnight.
Updates to this feature
Long answers in chat show an empty line between paragraphs
Paragraphs of an answer are one empty line apart while it arrives and when it is finished, list items follow each other, and a short answer keeps a compact bubble.
Your message goes to the chat on your screen
Messages, replies and mentions stay with the chat they were written in, also after a notification opened another chat on top of it.
Text you have not sent stays in its own chat
Unsent text waits in the chat and topic where it was typed, also after VEP was closed and opened again on your phone.
Read your chats on your phone without a connection
VEP on your phone shows the chat list and the messages you last read when there is no connection, and says so when a chat has nothing saved yet.
Messages written without a connection go out exactly once
Messages written without a connection wait on the phone and go out once when the connection returns, also after VEP was closed while sending.
Messages sent on a weak connection arrive once
Messages sent again after a dropped connection appear once, notify once and get one answer, and VEP confirms them as sent instead of showing an error.
Encrypted chats read as text without a connection
Encrypted chats on your phone show saved messages as text with no connection, and a message you write offline waits on the phone and goes out encrypted.
A chat opened from a notification has all its tools
The chat on top has every tool of its screen, and the chat under it keeps its own: voice messages, photos, typing and slow mode stay with their chat.
Your AI employee starts working on your message sooner
AI employees gather what they know about a message in under a second for most chats, and their lookups start right away.
A finished answer appears formatted at once on your phone
Finished answers show formatted with their pictures as soon as they arrive, and a photo you send keeps the chat as it is.
Your chats appear the first time you open VEP from your home screen
VEP on your home screen shows your chats and the switch between your companies from the very first launch, and retries the chat list by itself.
Live voice on your home screen shows how to allow the microphone
Live voice in VEP on your home screen tells you to reopen VEP, start live voice again and tap Allow when the microphone is blocked, and closes its connection when you leave.
Live voice shares what it has found while it works on a long answer
Live voice may share up to three short findings while a longer answer is prepared, and stays quiet whenever you speak.
Live voice says what it already knows while a long answer is prepared
Longer questions in live voice get a quick spoken answer from what your AI employee knows, and the full answer still follows in the chat.
What you say in live voice joins the answer in progress
Words you add in live voice join the answer in progress, and one answer covers everything you asked in that moment.
Speaking again in live voice keeps the answer in progress on screen
Answers in progress stay on screen when you speak again in live voice, and your new phrase gets its own reply right after them.
Live voice answers about a second after you finish speaking
Live voice notices the end of your sentence about a second after your last word, also in noise, and never waits more than four seconds.
Interrupting live voice keeps the answer your AI employee is preparing
Live voice goes quiet when you cut in, and the longer answer your AI employee was preparing still arrives in the chat when it is ready.
VEP on your phone updates itself to the newest version
VEP on your phone moves to its newest version by itself when you come back to it or leave it, and reopens the chat you had open.
VEP on your home screen opens on a dark screen with its logo
VEP opened from your iPhone or iPad home screen starts on a dark screen with the VEP logo, then shows your chats.
Unread count on the VEP icon, and a notification tap opens its chat
The VEP icon shows how many messages wait for you, and every chat notification opens its own conversation, even when VEP was in the background.
You stay signed in to VEP for as long as you keep using it
VEP keeps your sign-in going while you use it, and asks you to sign in again only after a week without a visit or 90 days after you signed in.
Signing in keeps your place, even after a trip to Mail
Google sign-in opens the file or agreement you were going to, the email code box stays for 15 minutes, and an old sign-in link leads to the sign-in page.
Sign out of VEP on all your devices at once
Signing out of all devices ends your VEP sign-in on every phone, tablet and computer at once, after you confirm, and opens the sign-in page.
Notifications name the group and skip the chat you are reading
Group notifications name the group and the sender, the chat you are reading stays silent, and an open chat catches up as soon as VEP comes back.
iPhone notifications arrive even when VEP was closed for a long time
Your iPhone shows every new message from VEP by itself and opens its chat on a tap, and older browser setups on computers and Android phones get notifications.
Files, chat exports and agreements open inside VEP on your iPhone
Files, photos, exported chats and agreements open inside VEP on your iPhone home screen, with a way back to your chats and a share sheet to save or send them.
VEP shows how to add it to your iPhone or iPad home screen
VEP in Safari or another iPhone or iPad browser shows a short card and a settings page with the steps that add it to your home screen.
Live voice finishes a missed answer while it is still fresh
Live voice finishes a missed answer within 15 minutes of it being ready, and older answers stay in the chat as text with their formatting intact.
VEP on your iPhone home screen gets its own name, icon and colors
VEP added to your home screen gets the name VEP and the VEP icon, and opens in its own dark colors.
Turn on notifications for VEP on your iPhone home screen
Notifications for VEP on your iPhone home screen turn on with one tap in settings, show whether they are on and come with a test you send to yourself.
Signing in finishes inside VEP on your iPhone home screen
VEP on your home screen opens the sign-in page when your sign-in has expired, and Google sign-in started there finishes in the app, with a code if needed.
VEP on your home screen opens without a connection and catches up
VEP on your home screen opens from its last copy without a connection, then signs you in and loads your chats by itself when the network returns.
Chat notifications keep arriving after a visit to the VEP home page
Chat notifications keep arriving after a home page visit, a group chat notification opens its chat with one tap, and a notification without text still shows.
Only colleagues and people you talk with can call you
Calls reach you only from colleagues, group members and people you wrote to, and blocking a person also blocks their calls.
Calls from your phone connect, even to a colleague with VEP closed
Calls from a phone connect when answered, and a colleague whose VEP is closed gets your call as a notification and can call you back.
Call notifications come only when someone really calls you
Call notifications come only for real calls, message notifications go out as urgent, and notifications that could not be delivered in time are dropped.
Numbered steps and code show correctly in chat
Numbered steps in chat count 1, 2, 3, and code shows exactly as written, also in chats you share by link.
Live voice on iPhone reconnects more reliably when you come back
Live voice on iPhone picks up more reliably after a break, opens a fresh microphone when needed and waits out short interruptions of the sound.
Voice messages say when no speech was heard
When a voice message holds no speech, the chat says so and names the microphone if your device reports it.
Chat menus and panel lists drop entries that did nothing
Commands and panels that did nothing for your account, or showed an error, are gone from the command menu and the list of panels.
Archive a chat, and a new message brings it back
An archived chat moves out of your list, works as usual, and returns when a new message arrives, unless you muted it.
Messages and photos you send from your phone arrive complete
Messages go out once the network is back, photos go with their message, and voice messages play on iPhone.
Your chats open at the newest message
Chats open at the newest message, and in the chat with your AI employee the down arrow works on the first tap and turning the phone keeps your place.
Answers that fit your phone and your local time
Your AI employee plans with your local time, and for a message you type on a phone it aims for a shorter answer that leads with what matters.