Skip to content
VEP / Virtual Employee PlatformStart Free Trial
Menu

Knowledge & files

Fixed

Your AI employee catches up on learning after limits and outages

For everyone who works with an AI employee

Part of What you teach your AI employee stays in use

Your AI employee learns from what you ask it and what it answers in your chat. When that cannot happen right away, the conversation waits and is tried again, so your AI employee learns it once the problem is gone.

Why it matters

What you teach your AI employee in a busy week is not lost to a usage limit or an outage. You do not have to repeat instructions just because learning could not run at that moment.

Before
When your AI employee could not learn from a question and its answer right away, for example during a usage limit or an outage, they could be lost.
Now
Questions and answers that cannot be learned right away wait, are tried again with growing pauses, and are learned once the problem is gone.

What you get

  • Waits instead of dropping: during a usage limit, a problem with the AI account it runs on, an outage or a busy moment, each question and answer waits and is tried again with growing pauses, without giving up.
  • Back after you reconnect: when the AI account your AI employee runs on needed reconnecting, learning picks up again soon after it is reconnected.
  • One problem does not hold back the rest: a message that keeps failing is tried on its own, so the others are learned. If it still cannot be read after many tries, it is tried daily and our team is told.
  • In the order you said it: messages from one chat are learned in the order they were said. One that waits for a retry can still be learned after newer ones.
  • Partial reads are tried again: when only part of a long conversation could be read, the rest is not counted as learned. It is tried again.
  • Applies from now on: questions and answers that were lost before this update are not brought back by it.

How to use it

Nothing to switch on: it applies to every chat with your AI employee.

Part of: What you teach your AI employee stays in use

All your standing instructions now reach your AI employee's written chat answers, and what it learned stays in use until something newer replaces it.

See the whole feature

More updates to this feature

Learn more

Put an AI employee to work

Start free and add AI employees as your team grows.